Help

Jacksonville Daily Deal - Help 1. How do I subscribe to the Daily Deal! daily email?
2. I am subscribed, but I am not receiving the Daily Deal! daily email.
3. How do I unsubscribe from the Daily Deal! daily email?
4. How long do I have to purchase a Daily Deal! deal?
5. When do deals expire?
6. What credit cards are accepted?
7. How will this appear on my credit card bill?
8. How do I redeem a deal purchased?
9. I accidentally marked a deal as redeemed. What do I do?
10. What if I can't print out my voucher?
11. What is your refund policy?
12. How does the "Get Yours Free" promo work?
13. How does the "Refer a friend, get $10 in Deal bucks" promotion work??
14. How do I get my company's deal on the Jacksonville Daily Deal!?
15. Need to contact us?


1. How do I subscribe to the Daily Deal! daily email?
To subscribe to the daily email, simply enter you email address in the sign-up box that is located underneath the site's logo on the Deals page and then click "subscribe."
You can also subscribe by registering for the site. Click on the "register now" button on the top of the page.


2. I am subscribed, but I am not receiving the Daily Deal! daily email.
Check your SPAM filter and make sure to add dailydeals@jacksonville.com to your email contact list.
Still not recieving it? Click here to contact us.


3. How do I unsubscribe from the Daily Deal! daily email?
Click the "opt-out of this newsletter" link that is located at the bottom of the email.
You can also unsubscribe if you are logged in here and click "edit" at the top of the page. You can then uncheck the check box for the daily deals email.


4. How long do I have to purchase a Daily Deal! deal?
The length of time that deals are available varies. Please check the individual deal's description.


5. When do deals expire?
The length of time that a particular deal expires varies. Please check the individual deal's description.
The expiration date is listed under "restrictions."


6. What credit cards are accepted?
Visa, MasterCard, Discover and American Express.


7. How will this order appear on my credit card?
For Visa and Mastercard, Jacksonville Daily Deal! will appear on your statement.
For Discover and American Express, "ONLINE PHOTOS&CONTESTS" will appear on your statement.


8. How do I redeem a deal purchased?

There are two ways:
1. Print out your deal voucher (available via the "my deals" link when you are logged in) and show your voucher to the merchant.
2. Go to dailydeals.jacksonville.com on your mobile phone, log in to the site, click on "my deals" and show your phone to the merchant.

Remember, good Daily Deal! customers tip on the full amount of the bill before the deal voucher is applied.


9. I accidentally marked a deal as redeemed. What do I do?
Click here to contact us. Please include your order id and voucher id in your communication.


10. What if I can't print out my voucher?
Click here to contact us. Please include your order id and voucher id in your communication.
You can also redeem your voucher by using your phone. Go to dailydeals.jacksonville.com on your mobile phone, log in to the site, click on "my deals" and show your phone to the merchant. Remember, good Daily Deal! customers tip on the full amount of the non-discounted bill.



11. What is your refund policy?
If you decide you no longer want your unused voucher, the Daily Deal! will provide a refund within 21 days of your purchase only. (Note: Your voucher must be unused to be refunded.) Refunds for certain types of deals (including ticketed events, punch cards and savings cards) may carry different refund policies, which are described on the deal page and on your voucher. Unused vouchers for merchants that have gone out of business will always be refunded. .


12. How does the "Get Yours Free" promotion work?
On certain Daily Deal! deals there may be a "Get Yours Free" button. If a deal you purchase features this offer, you'll be given a unique referral link to share with friends. You can post your link anywhere you like - Twitter, Facebook, on your blog, in an email, etc. When the specified number (usually 3) of your friends buy the same deal by clicking on your referral link, you'll get the deal you purchased for free! Note: If you purchased more than one deal, you’ll only get one for free.


13. How does the "Refer a friend, get $10 in Deal Bucks" promotion work??
When you register on dailydeals.jacksonville.com, you'll have a unique referral link. Share this link with your friends. If one of your friends signs up for Daily Deal! via your unique referral link and they make their first purchase on Daily Deal! within 90 days of signing up, you'll earn $10 in deal bucks. There is no limit to the amount of deal bucks that you can earn. You can apply the deal bucks you've earned on future Daily Deal! purchases. Deal bucks expire 365 days after they are earned.


14. How do I get my company's deal on Daily Deal!?
Click here to contact us.


15. Need to contact us?
Do you have a question that we were unable to answer? Click here to contact us.